Shipping policy

Shipping Within the United Arab Emirates (UAE)

We offer shipping across all Emirates.

Shipping Fee:
21 AED for all UAE orders.

Free Shipping:
Orders above 200 AED qualify for free shipping within the UAE.

Delivery Time:
Orders are typically delivered within 1–3 business days after dispatch.

Orders placed before 2 PM (UAE time) are usually processed the same business day.


International Orders

We ship internationally to selected countries.

Please note:

Your order may be subject to import duties, customs fees, or local taxes.
These charges are the responsibility of the customer.

We recommend contacting your local customs office before placing your order, as these fees may vary and we are unable to calculate them in advance.


Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information.

You can track your shipment directly via the carrier’s official website.

You may also use the “Track Order” feature available on our website.


Returns & Refunds

For detailed information regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy page.

If you need assistance, please contact:

customercare@jardin-flamingo.com
Mobile: +971 50 262 5875